Simple, transparent pricing
Start free. Upgrade as you grow. Cancel anytime.
Free
- 1 chatbot
- 50 message credits/month
- 5 MB training storage
- Website widget + Telegram
- Custom chatbot personality
- 7-day conversation history
- Standard AI responses
- Callback request form
- Email support
Starter
Billed annually
- 5 chatbots
- 3,000 message credits/month
- 500 MB training storage
- Website + Telegram + LINE + Slack
- Custom chatbot personality
- 30-day conversation history
- Enhanced AI responses
- Callback request form
- Email support
Growth
Billed annually
- 10 chatbots
- 10,000 message credits/month
- 3 GB training storage
- All 7 channels included
- Custom chatbot personality
- Full conversation history + export
- Best AI responses
- Callback request form
- Priority email support
- Conversation analytics dashboard
Pro
Billed annually
- 50 chatbots
- 30,000 message credits/month
- 10 GB training storage
- All 7 channels included
- Custom chatbot personality
- Full conversation history + export
- Best AI responses
- Callback request form
- Priority support
- Conversation analytics dashboard
- White-label option
Need a custom solution?
Custom chatbots, custom message credits, custom storage, dedicated manager, custom analytics dashboard, and white-label option.
Compare plans
| Feature | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Chatbots | 1 | 5 | 10 | 50 | Custom |
| Message credits/month | 50 | 3,000 | 10,000 | 30,000 | Custom |
| Training storage | 5 MB | 500 MB | 3 GB | 10 GB | Custom |
| Website widget | 1 site | 5 sites | 10 sites | 50 sites | Unlimited |
| Telegram | ✓ | ✓ | ✓ | ✓ | ✓ |
| LINE & Slack | — | ✓ | ✓ | ✓ | ✓ |
| — | — | ✓ | ✓ | ✓ | |
| Messenger & Instagram | — | — | ✓ | ✓ | ✓ |
| Custom personality | ✓ | ✓ | ✓ | ✓ | ✓ |
| Conversation history | Basic | Full | Full + export | Full + export | Full + export |
| Callback requests | ✓ | ✓ | ✓ | ✓ | ✓ |
| Analytics dashboard | — | — | ✓ | ✓ | Custom |
| White-label | — | — | — | ✓ | ✓ |
| Support | Priority email | Priority | Dedicated manager |
Free
- Chatbots1
- Message credits/month50
- Training storage5 MB
- Website widget1 site
- Telegram✓
- LINE & Slack—
- WhatsApp—
- Messenger & Instagram—
- Custom personality✓
- Conversation historyBasic
- Callback requests✓
- Analytics dashboard—
- White-label—
- SupportEmail
Starter
- Chatbots5
- Message credits/month3,000
- Training storage500 MB
- Website widget5 sites
- Telegram✓
- LINE & Slack✓
- WhatsApp—
- Messenger & Instagram—
- Custom personality✓
- Conversation historyFull
- Callback requests✓
- Analytics dashboard—
- White-label—
- SupportEmail
Growth
- Chatbots10
- Message credits/month10,000
- Training storage3 GB
- Website widget10 sites
- Telegram✓
- LINE & Slack✓
- WhatsApp✓
- Messenger & Instagram✓
- Custom personality✓
- Conversation historyFull + export
- Callback requests✓
- Analytics dashboard✓
- White-label—
- SupportPriority email
Pro
- Chatbots50
- Message credits/month30,000
- Training storage10 GB
- Website widget50 sites
- Telegram✓
- LINE & Slack✓
- WhatsApp✓
- Messenger & Instagram✓
- Custom personality✓
- Conversation historyFull + export
- Callback requests✓
- Analytics dashboard✓
- White-label✓
- SupportPriority
Enterprise
- ChatbotsCustom
- Message credits/monthCustom
- Training storageCustom
- Website widgetUnlimited
- Telegram✓
- LINE & Slack✓
- WhatsApp✓
- Messenger & Instagram✓
- Custom personality✓
- Conversation historyFull + export
- Callback requests✓
- Analytics dashboardCustom
- White-label✓
- SupportDedicated manager
Frequently asked questions
Absolutely. You can upgrade or downgrade your plan at any time from your dashboard. When you upgrade, the new features are available immediately and we prorate the cost. When you downgrade, your current plan stays active until the end of your billing cycle.
A message credit is used each time a customer sends a message to your chatbot. We’ll notify you when you reach 80% of your limit. If you exceed it, your chatbot stays online but responses will be paused until the next billing cycle or you upgrade. We never cut off your customers without warning.
Yes! Our Free plan gives you 1 chatbot with 50 message credits per month — perfect for testing PalaChat. No credit card required. Upgrade anytime when you’re ready for more.
Your data is encrypted at rest and in transit. We are fully PDPA compliant and your documents are never used to train AI models. You retain full ownership of all your data at all times.
All plans include the website widget and Telegram. The Starter plan adds LINE and Slack. Growth and Pro plans include all 7 channels — website, Telegram, LINE, Slack, WhatsApp, Messenger, and Instagram. Your chatbot uses the same knowledge base across all channels.
No — one chatbot can be connected to multiple channels at the same time. For example, a single chatbot can serve your website widget, Telegram, WhatsApp, and Messenger simultaneously, all sharing the same knowledge base. You only need multiple chatbots if you have different businesses, websites, or knowledge bases that require separate AI assistants with different content and settings.
Yes, you can cancel your subscription anytime from your dashboard — no questions asked. After cancellation, your account and data remain accessible for 30 days so you have time to export anything you need.
Still have questions? We're happy to help.
Our team is ready to answer your questions and find the right plan for you.
Contact us