Trusted by 500+ Singapore Businesses

Turn Every Customer Message Into a Sale

PalaChat is your 24/7 AI sales and support assistant. It answers customer questions instantly on WhatsApp, your website, and 6 more channels — so you never miss an enquiry, even while you sleep.

Free plan availableSetup in 5 minutesNo technical skills needed
0+
Businesses using PalaChat
0K+
Messages handled monthly
0+
Hours saved per business/month
0
Channels supported
4.9/5rating
500+businesses trust PalaChat
10+industries served
F&BHealthcareEducationReal EstateTravelBeautyLegalE-CommerceInsuranceCoworking

Stop Losing Customers to Slow Replies

60% of customers expect a reply within 5 minutes. PalaChat makes sure they get one — every time.

Set up in minutes

Just paste your website URL. PalaChat learns your products, services, and pricing automatically. No coding, no developers needed.

Answers only from YOUR content

No generic AI responses. Your chatbot answers based on your actual FAQ, pricing, and product information — so customers always get accurate answers.

One bot, every channel

Your customers are on WhatsApp, Telegram, Instagram, and more. One chatbot handles them all — same answers, same quality, everywhere.

Never lose a lead again

When a customer wants to speak to someone, PalaChat captures their name, email, and phone number — and sends you an instant notification.

Built for Every Industry

From restaurants to law firms — PalaChat works for any business that answers customer questions.

🍽️

Restaurants & F&B

Menu enquiries, reservations, dietary questions

🏥

Clinics & Healthcare

Opening hours, services, appointment guidance

🏠

Real Estate

Property details, viewing requests, pricing

🎓

Education & Tuition

Course info, schedules, enrolment enquiries

✈️

Travel Agencies

Tour packages, availability, booking questions

💇

Beauty & Wellness

Treatment info, pricing, booking guidance

⚖️

Legal Services

Practice areas, consultation process, fees

🛒

E-Commerce & Retail

Product info, shipping, returns policy

Go Live in Under 10 Minutes

1

Upload your content

Paste your website URL or upload your FAQ, product catalogue, or pricing sheet

2

Train your chatbot

PalaChat reads everything and learns about your business automatically

3

Start receiving customers

Add the chat widget to your website or connect WhatsApp — customers start getting instant answers immediately

Trained on YOUR content — nothing else

Unlike generic AI assistants, PalaChat only responds with information from your documents and web pages. Your customers get precise answers based on your actual products, services, and policies — never generic filler or made-up facts.

Knowledge Base
3 sources connected
website-faq.html47 pages
product-guide.pdf124 pages
pricing-2024.pdf8 pages
Accuracy score98.2%

Meet your customers where they already are

Your customers don't all use the same platform. Some prefer WhatsApp, others use Telegram or Messenger. PalaChat connects to 7 channels from a single dashboard — same knowledge base, same AI, everywhere your customers are.

Connected Channels
7 active
Website2,341 msgs
WhatsApp1,892 msgs
Telegram756 msgs
Messenger1,204 msgs
Instagram489 msgs
LINE312 msgs
Slack178 msgs

See what your customers are really asking

Every conversation is logged and searchable. Discover common questions, knowledge gaps, and customer pain points — then use those insights to improve your content and support strategy.

Conversation Analytics
847
Total chats
94%
Resolved
1.2s
Avg reply
Shipping
72%
Returns
58%
Pricing
45%
Store hours
31%

Instant callback when your bot can't help

Not every question can be answered by AI. When a customer asks to speak to a human, PalaChat automatically shows a callback form — collecting their name, email, and phone number. You get an instant email notification so you can follow up personally.

Callback Request
Auto-collected by AI
Sarah Tan
sarah@email.com
+65 9123 4567
Email notification sent to your inbox

Real Results for Real Businesses

60%

fewer repetitive enquiries

Your staff spend less time answering 'What are your opening hours?' — the chatbot handles it instantly

24/7

availability

Capture leads and answer questions at 11 PM, on weekends, and during public holidays

< 2s

response time

Customers get answers before they lose interest — no waiting, no bouncing to competitors

Calculate Your Savings

See how much time and money your business saves with PalaChat.

Calculate Your Savings

Adjust the sliders to match your business

500
505,000
10 min
1 min20 min
S$20
S$10S$50

Your Estimated Savings

Hours saved per month83.3hrs
Monthly staff cost for repliesS$1,666.667
PalaChat costFrom S$0/month
Your monthly savingsS$1,666.667

Annual savings

S$20,000

Start Free Today

Why PalaChat Beats the Alternatives

See how an AI chatbot compares to hiring staff or using generic chatbot tools.

Monthly cost

Hire StaffS$1,500–3,000
Other ChatbotsS$50–200
PalaChatFrom S$0

Setup time

Hire Staff2–4 weeks
Other Chatbots1–3 days
PalaChatUnder 10 minutes

Available hours

Hire Staff8–10 hrs/day
Other Chatbots24/7
PalaChat24/7

Channels

Hire Staff1–2 channels
Other Chatbots1–3 channels
PalaChat7 channels

Consistent answers

Hire StaffVaries by person
Other ChatbotsGeneric responses
PalaChatTrained on YOUR content

Handles multiple chats

Hire Staff1 at a time
Other ChatbotsUnlimited
PalaChatUnlimited

Lead capture

Hire StaffManual
Other ChatbotsBasic
PalaChatBuilt-in callback form

Languages

Hire StaffLimited
Other ChatbotsLimited
PalaChatMultilingual (auto-detect)

Scales with growth

Hire StaffNeed more staff
Other ChatbotsExtra cost
PalaChatSame price, more capacity

What our customers say

“PalaChat reduced our support tickets by over half. Our customers get instant answers on WhatsApp, and our team can focus on complex enquiries.”

Wei Lin Tan

Operations Manager, TechServe SG

“Setting up took less than 10 minutes. The AI only answers from our actual content, so we never worry about incorrect information reaching customers.”

Priya Nair

Founder, GreenLeaf Wellness

“The callback feature is brilliant. When the AI can't help, it collects the customer's details and we follow up personally. No leads lost.”

Daniel Lim

Director, Pacific Property Group

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