How It Works
From signup to live chatbot in under 10 minutes
No developers. No technical knowledge needed. If you can copy and paste, you can deploy PalaChat on your website, WhatsApp, Telegram, and more.
Four simple steps to go live
Set up once, serve customers around the clock across every channel.
Create your account and chatbot
Sign up with your email, give your chatbot a name, set a welcome message, and choose your brand color. Your chatbot dashboard is ready in under 2 minutes.
Upload your knowledge base
Paste your website URL and we'll crawl it automatically — all your pages, products, FAQs, and pricing. Or upload PDF documents directly. The more content you add, the smarter your chatbot becomes.
Preview and customise
Before going live, test your chatbot in our built-in preview mode. Ask it questions your customers commonly ask. Adjust the system prompt to set the right tone — friendly, professional, or somewhere in between.
Connect your channels
Beyond your website, connect PalaChat to WhatsApp, Telegram, Messenger, Instagram, LINE, and Slack. Each channel takes under 2 minutes to set up. Your customers get the same AI-powered answers wherever they message you.
Website
ConnectedTelegram
ConnectedMessenger
ConnectLINE
ConnectSlack
ConnectBuilt for every type of Singapore SME
Whatever industry you operate in, PalaChat adapts to your business.
F&B / Restaurants
Answer reservation questions, share your menu, explain opening hours — automatically.
Clinics & Healthcare
Handle appointment enquiries, explain services, share your location and operating hours 24/7.
Retail & E-commerce
Answer product questions, share sizing guides, handle return policy enquiries instantly.
Education & Tuition
Answer enrolment questions, share class schedules, explain your curriculum to prospective parents.
Legal & Professional Services
Answer general service enquiries, explain your process, capture leads outside office hours.
Property & Real Estate
Answer listing questions, share viewing schedules, capture buyer and tenant enquiries around the clock.
Coworking & Serviced Offices
Answer membership enquiries, share pricing and availability, handle tour bookings via WhatsApp and web chat.
Beauty & Wellness
Handle appointment bookings, share treatment menus, answer FAQs about services and pricing — via Telegram, WhatsApp, or your website.
Deploy everywhere your customers are
One knowledge base. One dashboard. Seven channels.
Website Widget
Embed a chat bubble on any website with one line of code. Works with WordPress, Shopify, Wix, and custom sites.
Connect your WhatsApp Business account and respond to customers on the world’s most popular messaging app.
Telegram
Create a Telegram bot and connect it in seconds. Perfect for tech-savvy audiences.
Messenger
Link your Facebook Page to handle Messenger conversations automatically.
Reply to Instagram DMs with AI-powered answers. Great for product-focused businesses.
LINE
Connect your LINE Official Account for customers in Southeast Asia and Japan.
Slack
Deploy internally for employee support, IT helpdesk, or onboarding assistance.
Ready to go live on every channel?
Join hundreds of businesses already using PalaChat to serve their customers faster.
No credit card required