Your AI Support Agent — On Every Channel, Around the Clock
PalaChat trains on your content and answers customers instantly — on your website, WhatsApp, Telegram, Messenger, Instagram, LINE, and Slack. One knowledge base. Every channel. No coding required.
Trusted by businesses across Singapore
Why businesses choose PalaChat
Everything you need to automate customer support across every channel.
Set up in minutes
Upload your website URL or PDF documents. PalaChat trains on your content automatically.
Always accurate
Your chatbot only answers from your own content — no hallucinations, no off-topic responses.
One bot, every channel
Deploy your chatbot on WhatsApp, Telegram, Messenger, Instagram, LINE, and Slack — all from one dashboard.
Smart callback requests
When customers need a human, PalaChat collects their details and emails you — automatically.
Live in three simple steps
Upload your content
Paste your website URL or upload PDFs and FAQs
Train your chatbot
PalaChat reads your content and builds a knowledge base in minutes
Go live everywhere
Embed on your website with one script tag, or connect WhatsApp, Telegram, and more from your dashboard.
Trained on YOUR content — nothing else
Unlike generic AI assistants, PalaChat only responds with information from your documents and web pages. Your customers get precise answers based on your actual products, services, and policies — never generic filler or made-up facts.
Meet your customers where they already are
Your customers don't all use the same platform. Some prefer WhatsApp, others use Telegram or Messenger. PalaChat connects to 7 channels from a single dashboard — same knowledge base, same AI, everywhere your customers are.
See what your customers are really asking
Every conversation is logged and searchable. Discover common questions, knowledge gaps, and customer pain points — then use those insights to improve your content and support strategy.
Instant callback when your bot can't help
Not every question can be answered by AI. When a customer asks to speak to a human, PalaChat automatically shows a callback form — collecting their name, email, and phone number. You get an instant email notification so you can follow up personally.
Built for results
60%
fewer repetitive enquiries
AI handles the common questions so your team can focus on what matters
24/7
availability
Never miss a customer question — even at 3am on a public holiday
< 2s
response time
Instant AI responses keep customers engaged instead of bouncing
What our customers say
“PalaChat reduced our support tickets by over half. Our customers get instant answers on WhatsApp, and our team can focus on complex enquiries.”
Wei Lin Tan
Operations Manager, TechServe SG
“Setting up took less than 10 minutes. The AI only answers from our actual content, so we never worry about incorrect information reaching customers.”
Priya Nair
Founder, GreenLeaf Wellness
“The callback feature is brilliant. When the AI can't help, it collects the customer's details and we follow up personally. No leads lost.”
Daniel Lim
Director, Pacific Property Group
Ready to support your customers on every channel?
Start free. Connect your first channel in under 10 minutes. No credit card, no commitment.